CONFIRMATION

Once we have received your order we will send an electronic invoice to your e-mail address as a confirmation of your purchase. It is important that you enter the correct e-mail address when placing your order. We recommend saving this email in order to facilitate any contact with customer service you may have in the future. The order confirmation (receipt) also serves as guarantee of proof of purchase.

PAYMENT

You may pay with either credit or debit cards. Toyyibpay services manages all of our banking transactions.

PAYMENT BY CARD

Pay with your Visa, or MasterCard securely over the Internet. Your payment is handled by Toyyibpay with secure encryption and under strict banking standards. Your card details are sent directly to the bank and cannot be read or accessed by anyone other than your bank. There is no extra charge for card payments. When paying by credit / debit card starting conditions apply as soon as the card transaction is approved. In the event that no payment has been received after submitting your order, Daniel Wellington may automatically cancel your order.

PROMO CODES

Promo Codes should be entered during the checkout process to be valid. Attempting to add a promo code after purchase will not be honored.

ORDERING

Orders made in another person’s name without the person’s consent, will be reported to the authorities. thefullstopmy.com holds the right to change prices, correct incorrect prices on all orders as well as final sales. If a price is incorrect, this may compel thefullstopmy.com to cancel the purchase and refund any amount paid in the best way. This can be performed at any time.

Consumers have the right to return the order within 30 days from receiving the order. The right applies only in the case that the product and its original packaging can be returned in the same condition as when received. If consumers use their right to send back an order they should contact thefullstopmy.com in order to get an address to send the goods to. Return shipping is paid by thefullstopmy.com. If you live in a geographical area where the national postal service does not offer returns, the customer may be obliged to pay for the return shipping. If an item is damaged during transport, thefullstopmy.com should be contacted within 30 days for information about compensation.

PERSONAL INFORMATION

When shopping with thefullstopmy.com we will save some of your data to fulfill your purchase. thefullstopmy.com treats all personal information confidential. You have the right to request access to your data and if there is anything wrong you can get it changed or removed. thefullstopmy.com may also use cookies, for example in order to improve your experience of the website. You can read more about how we use personal data and cookies here: PRIVACY POLICY

PRODUCT

thefullstopmy.comhas the right to adjust prices, add additional cost change product assortment and related information without notice. The purpose with product images and information texts made available by thefullstopmy.com is to reflect the products as much as possible. While we try to ensure that all content on this website are accurate, errors may occur. thefullstopmy.com cannot guarantee that all product images accurately reflect the true appearance of the products, all product images should be seen as illustrations. The product images may differ depending on the color settings on your computer.

DELIVERY AND CANCELLATIONS

thefullstopmy.com ships in Malaysia. Deliveries are made in cooperation with the postal services and their partners. You have the right to cancel purchases and return delivered goods by contacting thefullstopmy.com’s customer service or using the contact form on thefullstopmy.com’s website within 30 days from receiving the goods contact, provided the goods are unpacked and in the same condition as when you received them. However, the customer is responsible for the risk for transporting the returned goods to thefullstopmy.com.

In cases, you as a customer believe that the delivery is delayed in such a way that you no longer wish to fulfill the order, it is your responsibility to cancel the order. In cases where the order has been dispatched, the customer is required to receive the order. Cancellation is not valid until the customer has confirmed with thefullstopmy.com either by email or telephone. If a product has been discontinued thefullstopmy.com has the right to cancel the purchase and refund the paid amount to the customer. thefullstopmy.com will notify the customer of a replacement or equivalent products if available.

COMPLAINTS TERMS

It is important that you as a customer carefully check your goods / products when you receive your shipment in order to verify that the products are not damaged and correct. If your product is damaged in transport, whether the damage is visible or hidden, you must report this as soon as possible to the carrier. If you receive your item and see that it is damaged or does not match the one you ordered, you shall also contact us within 30 days from receiving the product.

Any complaints shall be made to our customer service through our contact form on the contact page. Please supply the order number and the reason for complaint and we will get back to you shortly thefullstopmy.com. Same applies for returns. Defective products returned to thefullstopmy.com should be treated as if they were faultless. It is in all types of returns extremely important that the product is packaged in such a way that it cannot be damaged during transit. thefullstopmy.com has the right to replace defective goods with goods of the same model. If the item has been discontinued, the customer will receive a full refund. In the case that a returned product has no errors or faults, thefullstopmy.com will send the product back to the customer.

LIABILITY

thefullstopmy.com responsibility for errors in connection to delivery is limited to existing conditions of sale. thefullstopmy.com bears no direct or indirect responsibility for example, but not limited to, incompatibility, delivery delays, downtime, data loss, additional work or other economic harm.

FORCE MAJEURE

thefullstopmy.com shall be exempt from liability for damages and other penalties on the performance of the contract prevented, hindered or delayed by circumstances beyond our control. As the release factor should be considered include government intervention, new / amended legislation, lack of state, war, fire, flood, labor disturbance, prohibitions, restrictions, sabotage, poor transport or weather conditions or lack of delivery from suppliers and the company is exposed to criminal activity that affects activities.

INTELLECTUAL PROPERTY RIGHTS

All intellectual property rights, such as trademarks and copyright, on the website and in the material published on it are owned by thefullstopmy.com or its subsidiaries or licensors. Any use of the site or its content, including copying or storing such content in whole or part, other than for your own personal, non-commercial use, is prohibited without the permission of thefullstopmy.com.

USER CONTENT

The thefullstopmy.com website may include user generated content from for example social media applications. thefullstopmy.com does not claim any ownership in rights in such content (images, photos and videos etc.) and take no legal responsibility for it. In case you for suspect a violation of copyright, or any other right, or otherwise is offended by such content, please contact our customer service.

RETENTION OF TITLE

All products remain in thefullstopmy.com property until full payment is made.

FRAUD

All frauds are reported to the authorities and thefullstopmy.com reserves the right to cancel the purchase if any suspicion is raised.

GOVERNING LAW AND JURISDICTION

These terms and your use of the thefullstopmy.com website are governed by Malaysia law. To the extent permitted by law, Malaysia courts shall have exclusive jurisdiction of any dispute arising from these terms of use and your use of the website, subject to thefullstopmy.com’s right to prosecute a user at his/her place of residence.

TERMINATION

thefullstopmy.com reserves the right to terminate your account and/or your use of the thefullstopmy.com website at its sole discretion. For example, if thefullstopmy.com suspects that you have breached this terms of use. Such termination can be made without prior notice.

AMENDMENTS

thefullstopmy.com may revise these terms of use from time to time. Every time you order a product from us, the general conditions in force at that time will apply to the contract between you and thefullstopmy.com. You should therefore periodically visit this page to review the then current terms to which you are bound.